Elephant Art Online Discount Codes & Coupons

Elephant Art Online offers original paintings created on canvas by an elephant named Tunwa alongside his Mahout at an elephant park and clinic. According to the store, these paintings present a representation of the Himalayas, where strokes depict snow-clad peaks stretching across the canvas juxtaposed with valleys showing hints of alpine greenery. Each painting comes certified by the store with a Certificate of Authenticity. Two paintings listed by the store are “Eye of the Moon | by Elephant Tunwa” and “Suri Custom Painting”.

Regarding returns on the store page, the store states: “You have 7 calendar days to return an item from the date you received it.” A customer also has 7 calendar days from the date of receipt to verify the quantity and quality of the products and report any discrepancies. To be eligible for a return, the item must be unused, in the same condition that the customer received it, and in the original packaging, accompanied by a receipt or proof of purchase. Once the returned item is received, the store inspects it and notifies the customer of the refund status. If approved, the refund is initiated to the credit card or original method of payment, with the credit appearing within a certain amount of days depending on the card issuer’s policies. Customers are responsible for paying their own shipping costs for returning an item. Shipping costs are non-refundable, and if a refund is received, the cost of return shipping is deducted from the refund.

Under the shipping terms on the store page, the store specifies that “Shipment method : DHL Express (unless specified otherwise)” with an estimated delivery time of 3-7 business days and free shipment cost. Orders are processed within 1-3 business days, excluding weekends and holidays. If the store experiences a high volume of orders, shipments may be delayed by a few days, and the store contacts the customer by email or telephone if there is a significant delay in shipment. Delivery delays can occasionally occur. The store ships to all countries, including addresses within the EU, U.S., U.S. Territories, and APO/FPO/DPO addresses, but does not ship to P.O. boxes. Customers receive a shipment confirmation email containing tracking numbers once an order ships, and the tracking number becomes active within 24 hours. The store is not responsible for any customs and taxes applied to orders, and all fees imposed during or after shipping, including tariffs and taxes, are the responsibility of the customer. The store is not liable for products damaged or lost during shipping. Customers who receive damaged items must contact the shipment carrier to file a claim and save all packaging materials and damaged goods, though they may also contact Elephant Art Online for assistance.